Currently, we only support one payment method per order. Please ensure that you select your preferred payment method during the checkout process.

We understand that circumstances may change. If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request.

If your payment fails or is declined, we recommend double-checking the payment details provided and ensuring that your payment method has sufficient funds. If the issue persists, please contact your bank or payment provider for further assistance.

We strive to process and ship orders as quickly as possible. Typically, order processing takes 2-3 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

The shipping time depends on your location and the shipping method chosen.

To track your order, please visit our website and navigate to the "Track My Order" page.

We take great care to ensure that your package reaches you in excellent condition. In the unlikely event that your package is lost or arrives damaged, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

We apologize for any inconvenience caused. If you received a damaged or defective item, please contact our customer support immediately with your order details and a description or photos of the issue. We will arrange for a replacement or refund as necessary.

The return shipping costs are typically the responsibility of the customer unless the return is due to an error on our part, such as a defective or incorrect item. We recommend using a trackable shipping method to ensure the safe return of the item.

Yes, our standard return policy applies to sale or discounted items as well. However, please note that the refund amount will be based on the discounted price paid at the time of purchase, rather than the original price.